Privacy Policy

Last Updated: December 15, 2025

Introduction

NDD Resource Map ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Information We Collect

Location Information

With your permission, we collect your device's location to help you find healthcare resources and service providers near you. This includes:

  • Your current geographic coordinates (latitude and longitude)
  • Distance calculations to nearby providers

You can deny location access and still use all features of the app. Without location access, you can search for providers by ZIP code, city, or address.

Usage Data

We may automatically collect certain information about how you interact with our Service, including:

  • Pages and features you access
  • Search queries you enter
  • Time spent on the Service
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Show you healthcare resources near your location
  • Provide directions to service providers
  • Improve and optimize our Service
  • Respond to your inquiries and support requests
  • Analyze usage patterns to enhance user experience

Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

  • With service providers who assist in operating our Service (e.g., hosting, analytics)
  • When required by law or to protect our legal rights
  • In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for location tracking at any time through your device settings

Third-Party Services

Our Service may use the following third-party services:

  • Apple Maps / MapKit - For displaying maps and providing directions
  • Mapbox - For map visualization on the web

These services have their own privacy policies governing the use of your information.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@kinddhelp.org
Website:https://kinddhelp.org